Complimentary shipping on all seasonal capsule orders over $150
Private Client Relations
Client Concierge
Experience personalized styling consultations, fit advisory, and dedicated white-glove support tailored to your wardrobe requirements.
Dedicated Channels
Connect with our atelier styling team or track ongoing shipments through direct communication desks.
Concierge Live Desk
Immediate styling & digital assistance
Monday – Saturday: 9:00 AM – 8:00 PM EST
concierge@auraclothing.comDirect Email Desk
Sizing & Tailoring Consultation
Bespoke fit analysis & wardrobe curation
Tuesday – Friday: 10:00 AM – 6:00 PM EST
+1 (800) 459-2872Call Fit Specialist
Orders & Global Shipping
Tracking, bespoke packaging & returns
Daily: 8:00 AM – 10:00 PM EST
orders@auraclothing.comDispatch Inquiries
Complimentary Consultations: Every inquiry is reviewed by our private client team within 12 hours. Orders are prepared with archival garment protection.
Client Concierge Contact Form
Please submit your inquiry below. For urgent dispatch updates, please include your order number.
Client Services & Concierge
Frequently Asked Questions
Explore comprehensive information on order fulfillment, bespoke sizing, atelier care guides, and our seamless return policy.
Shipping & Delivery
All orders are processed and prepared within 24 to 48 business hours from our atelier. Standard domestic delivery typically arrives within 3 to 5 business days, while express courier service guarantees delivery within 1 to 2 business days. Complimentary signature packaging is included with every shipment.
Need Personalized Assistance?
Our private client advisors are available to assist with custom styling, bespoke orders, and concierge support.